Intervention only works when all participants are confident of the outcome!
It's inevitable that when introducing new ideas, concepts or processes we'll find some people who simply do not see the point or the potential value to them as individuals / stakeholders. Objections result for many reasons - these are the most common ones we come accross:
We cant spare the time
Weve got real work to do
The question should really be about efficiency. If you lose a one or two days answering e mails and phone calls vs. how much more effective you'll be over the next 2 weeks, 3, 6 or 12 months if we develop your performance now?
Executive Work Junkies
Mumbo Jumbo Rubbish
Its not the way we do things around here
Sometimes these objections are not confronted openly but dealt with passively, probably without malice but simply through fear of the unknown. Interventions are rejected quietly hoping and planning that life will continue as before and perhaps actively inspiring others to resist as well.
NMI invests time at the outset of all intervention to gain commitment from all participants to enlisting support. e.g.
1. Initial conversation outlining goals, problems and opportunities
2. Scoping - Assessment and sharing understanding. We will agree the changes desired and needed with leaders / stakeholders and how we will measure outcomes in a meaningful way. This may include reviewing learning resources and coaching.
3. Proposal & Plan
Developing knowledge by creating a learning journey together, rather than simply served up cold information and hoping it's absorbed.